Utility Collection Office

Utility Department

The Utility Collection Office is responsible for the collection of all water, wastewater, and refuse bills from city customers. MasterCard and Visa are accepted for the payment of bills and they also offer automatic bill payment from checking or savings account. Customers may pay their bill online by clicking the button below.

Click Here To Pay

 Customers may also pay at the office located at 115 South 3rd St. or at the following drop box locations:

Krogers in Hollywood Plaza
264 South Hollywood Boulevard

M&M Tru-Value Hardware
4148 Sunset Boulevard

Customer Service Area *Please allow 2 days for payment to reach our office*

Traditional forms of payment accepted: cash, checks, & money orders 

Hours of Operation:

Monday-Friday 8:30-4:30

Closed Holidays


Please click below to review recent Board Hearing decisions.

 Utility Review Board Hearings



City of Steubenville:

Download  – Water Policy

City Water Service Rates
Current Water Rates: $20.75 for 1st 1000 gallons, $14.46 for additional 1000 gallons, $9.00 infrastructure fee.
Minimum Bill: $44.21 for 2000 gallons

City Wastewater Service Rates
Current Wastewater Rates: $11.49 per 1000 gallons, $9.00 infrastructure fee.
Minimum Bill: $31.98 for 2000 gallons

Curbside Pickup Rates:
Residential Service – $21.62 / month
Commercial Service – $39.57 / month


Utility Collection Office
115 South Third Street , Steubenville, Ohio 43952
Phone: (740) 283-6000 Ext. 1400
Fax: (740)-283-6163
E-mail: utilitycollectionoffice@cityofsteubenville.us


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